pmalladminJericho, NY
CX Quality & Insights Specialist (AI-Driven)
CX Quality & Insights Specialist (AI-Driven)
CX Quality & Insights Specialist (AI-Driven)
pmalladminJericho, NY
yesterday
Other Management Consulting ServicesTemporary Help ServicesAdministrative Management and General Management Consulting Services
Apply for this role →1-800-FLOWERS.COM, INC is seeking a Customer Experience Quality & Insights Specialist on-site in Jericho, NY to evaluate and govern customer experience across AI and human quality evaluations.
You will partner with Operations, Product, Technology, Digital, and external partners to ensure accurate measurement and continuous improvement of customer interactions, AI models, survey platforms, and quality programs.
Also on the board Same function, level within a rung
Level
Junior
Location
Jericho, NY
Occupation
Customer Service Representatives
Industry
Other Management Consulting Services
Posted
yesterday