Senior Administrative Assistant

Location: Tampa, FLHybrid Work Requirement: Employees are required to work in the Tampa office three days per week (Tuesday, Wednesday, and Thursday). Monday and Friday are designated remote workdays.

Salary Range: $42,500-$66,500 Overtime eligible: Nonexempt

Business Unit Overview: At New York Life Direct, you'll be joining the nation's #1 direct-to-consumer provider of life insurance. The AARP Life Insurance Program from New York Life is endorsed by AARP and is the only life insurance program developed exclusively for AARP members. Your work will help more Americans achieve greater financial security and peace of mind.

Role Overview: The Senior Administrative Assistant will primarily support the Corporate Vice President (CVP) of SSC, providing administrative support to enhance the efficiency and effectiveness of the CVP's office and department. Additional duties include supporting leaders across SSC and Insurance Operations (IO). Key responsibilities include managing the CVP's calendar, organizing department events, coordinating travel and expenses, and preparing communications such as emails, meeting agendas, presentations, and minutes. This role collaborates with other Senior Administrative Assistants on company-wide events, including the annual town hall, holiday party, and corporate gatherings. The position also tracks mandatory training and HR/company-required events while maintaining discretion and confidentiality with sensitive executive You'll DoExecutive Calendar Management: Maintain the CVP's schedule, coordinate meetings, and optimize time. Event Planning & Organization: Support department and site-wide events, including logistics, catering, and supplies. Travel & Expense Coordination: Arrange CVP travel and process expenses using tools such as Concur. Communication & Documentation: Prepare agendas, presentations, and minutes for SSC and IO meetings; manage communications and document decisions. Budget Monitoring: Monitor budgets for travel, catering, office supplies, conferences, and training. Project Coordination: Support department projects and recommend administrative improvements. Confidentiality & Discretion: Handle sensitive CVP information with professionalism and discretion. Training & Compliance Tracking: Track and report completion of mandatory training and HR/company-required events, coordinating with HR as needed. Process Improvement: Identify and implement improvements to support the CVP and department. What You'll BringYou are a highly organized, dependable administrative professional who manages competing priorities in a fast-paced environment. You communicate effectively across levels, demonstrate attention to detail, and deliver high-quality support while following established processes. You are collaborative, adaptable, and committed to exceptional service.

Experience: 3+ years providing executive-level support, preferably in a corporate setting.

Skills: Strong organizational, written and verbal communication, and interpersonal skills. Technical Proficiency: Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and familiarity with generative AI tools such as Copilot and Collaboration: Ability to collaborate on company-wide initiatives and events. Confidentiality: Proven discretion in handling confidential & Reporting: Experience monitoring training compliance and HR requirements. Independence: Ability to work with minimal supervision in a hybrid environment.

Preferred Skills: Experience supporting a corporate department or business unit. Experience coordinating meetings, events, travel, and office with Microsoft Copilot or other productivity tools.