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Patient Access Representative Float | Broadway Medical Buliding | 40 hrs/wk

Patient Access Representative Float | Broadway Medical Buliding | 40 hrs/wk

black hills surgical hospitalFargo, ND

yesterday

$16.25 - $23.00

Patient RepresentativesMedical Secretaries and Administrative AssistantsReceptionists and Information Clerks
All Other Miscellaneous Ambulatory Health Care ServicesGeneral Medical and Surgical HospitalsAll Other Outpatient Care Centers
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Sanford Health Careers Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.
Facility: Sanford Broadway Med Bld Location: Fargo, ND Address: 736 Broadway N, Fargo, ND 58102, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $16.25 - $23.00
Job Summary:
  • Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction.
  • With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic.
  • Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATIONGreet patients & verifies demographics
  • Creating, scanning & routing documents or electronic forms
  • Inform patients what the document is & capture signatures on necessary paperwork
  • Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures
  • Collects co-payments, pre-payments, and payments on account balances
  • May work through the registration work queue to address and resolve registration errors or denied insurance claimsSCHEDULINGWork with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule
  • Obtain and coordinate referrals & conduct pre-authorization
  • Arrange interpreter services
  • Check patients in/out
  • Operate multi-line phone
  • May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providersADDITIONAL DUTIES MAY INCLUDEPreparation & coordination of charts
  • Organize supporting provider documents
  • Initiation & collaboration of patient financial assistance
  • Track patient visits & health information management on patient accounts
  • Compile, distribute, administer, and score assessments
  • Coordination of Telemed appointments
  • Reminder calls for appointments
  • Hospital admission
  • Office duties, such as make copies or send faxes
Qualifications: High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings.
Benefits: Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0276939 Job Function: Revenue Cycle Featured: No

Also on the board Same function, level within a rung

Level

Junior

Salary

$16.25 - $23.00

Location

Fargo, ND

Occupation

Patient Representatives

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

yesterday

Apply for this role (opens in a new tab)