Enterprise Customer Success Lead — Crypto Compliance & ROI

Elliptic in New York is seeking a Senior Customer Success Manager, Enterprise, to own Elliptic’s most strategic enterprise customers across the Americas. This is an individual contributor role where influence comes from leading accounts, not titles, with complex workflows and multi-stakeholder teams. You’ll develop account plans, manage renewal risk, run executive reviews with C‑suite audiences, and coordinate closely with Support, Solutions, Product and Engineering to deliver clear ROI.