Remote Customer Success Manager - SaaS Growth & Renewals

CXApp US, Inc. is seeking a Customer Success Manager for a remote role in the Los Angeles area. You will drive product adoption, identify expansion opportunities, and ensure high renewal rates by building strong relationships with customers and advocating for their success. This role emphasizes collaboration with sales, product, and support teams to maximize value. You will guide onboarding, monitor engagement, and translate customer feedback into actionable improvements, helping customers