frontmatecKansas City, MO
Help Desk Technician
Help Desk Technician
Help Desk Technician
frontmatecKansas City, MO
yesterday
Electro-Mechanical and Mechatronics Technologists and TechniciansElectrical and Electronic Engineering Technologists and TechniciansComputer User Support Specialists
Computer Systems Design ServicesAll Other Industrial Machinery ManufacturingCustom Computer Programming Services
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About the Job:
Would you like to be part of an international manufacturing and engineering company with a world-leading market position? An organization under constant development, delivering complex and large-scale turnkey projects? Then Frontmatec is the place for you. We are currently looking for an experienced Help Desk Technician to join our growing team. The incumbent will be responsible for supporting internal and external customers with Frontmatec equipment.
Responsibilities:
- Take SOS calls and work to solve the problems encountered.
- Participate in 24/7 customer support.
- Ensure the application of Frontmatec's health and safety standards on the job site and in the factory, as well as the standards and laws in place (OSHA and OHSA).During startups or upgrade of installations, support the installation or service team.
- Work on development and installation of upgrades for the updating of electrical programs and plans.
- Perform the required programming for components from the spare parts department (ex: computers, interfaces, etc.)Provide support to the QA department at the programming and electrical level.
- Take part in the development of products in collaboration with various departments. Provide a "field" vision to the team.
- Take part in testing and startups of factory equipment for FAT.Take part in several continuous improvement projects for the automation department.
- Required knowledge and skillsRS Logic 5000 Factory talk view
- Analysis and logical skills
- Responsibility sense
- ProfessionalismCustomer service oriented
- Stress resistance
- InitiativeEqual Opportunity Employer
- This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Also on the board Same function, level within a rung
Level
Junior
Location
Kansas City, MO
Occupation
Electro-Mechanical and Mechatronics Technologists and Technicians
Industry
Computer Systems Design Services
Posted
yesterday