city of hampton vaHampton, VA
Assistant Box Office Manager
Assistant Box Office Manager
Assistant Box Office Manager
city of hampton vaHampton, VA
yesterday
Entertainment and Recreation Managers, Except GamblingFirst-Line Supervisors of Entertainment and Recreation Workers, Except Gambling ServicesGeneral and Operations Managers
Promoters of Performing Arts, Sports, and Similar Events with FacilitiesAll Other Amusement and Recreation IndustriesOther Spectator Sports
Apply for this role (opens in a new tab)Assistant Box Office Manager The City of Hampton is seeking a detail-oriented and customer-focused professional to support the efficient operation of the Hampton Coliseum and Hampton Arts Box Offices. The Assistant Box Office Manager performs a variety of administrative, general accounting, and technical duties essential to daily box office operations and provides day-to-day supervision of staff to ensure exceptional customer service for patrons. In the absence of the Box Office Manager, this role assumes responsibility for box office operations, including cash handling, reporting, and problem resolution. The ideal candidate is organized, dependable, and thrives in a fast-paced, event-driven environment while maintaining accuracy and professionalism. Come work for the City of Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers career and professional development, tuition reimbursement, and a comprehensive benefit package.
Minimum Requirements:
Bachelor's degree in Business Administration, Accounting, Finance, Sports Management, or a closely related field of study preferred.
One (1) year of full-time supervisory experience, preferably in an assistant manager capacity.
One (1) year of experience in an arena, theatre, or stadium box office operation is preferred.
A combination of education and experience may be considered for this position.
Must possess a valid driver's license and must have and maintain a satisfactory driver's record based on the City of Hampton's criteria.
Must successfully pass a background check before any offer of employment or promotion.
Additional Requirements:
Knowledge of the principles, practices, and procedures of bookkeeping, ticket control, financial management, and general office principles; experience in personnel management.
Proficiency in using a personal computer and knowledge of various software, including Microsoft Office, Ticketmaster (preferred), or other ticketing software platforms.
Must be eligible to be bonded.
Must have certification in Techniques for Effective Alcohol Management (TEAM) training or be able to obtain within 6 months of hire.
Requires work beyond a standard 40-hour work week to include evenings, weekends, and holidays.
Requires working from multiple department venues.
The incumbent may be considered "essential personnel" during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.
Benefits
Benefits Overview:
This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:
- Sentara Health PlansEAP Provider: ComPsychOptumRxDelta Dental Insurance
- Anthem Blue View VisionFSA Reimbursement accounts - Standard: Accident and Critical Illness
- Chubb Term Life Insurance
- Legal Resources Plan
Virginia 529 Mission Square: 457 / Roth IRS / Roth 457 (b) IRAEmployees begin accruing annual and sick leave immediately.
Other forms of leave include:
Maternity Leave
Parental Bonding LeaveCare for Sick Parent Leave
Birthday Leave
Personal day (available every quarter)
The eleven paid holidays each year include:
New Year's DayMartin Luther King, Jr. DayPresident's DayMemorial DayJuneteenth DayIndependence DayLabor DayVeterans' DayThanksgiving DayChristmas DayEmployee's birthday
The retirement plan is offered through the Virginia Retirement System (VRS 1-888-827-3847) and is a defined benefit pension plan. For more information, see the VRS website.
Group life insurance is offered through the VRS and the carrier is Securian Financial.
Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement (1-800-669-7400). For more information, visit Mission Square.
Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
Direct deposit into most banks is a convenient finance feature.
Employees are covered for Workers' Compensation where appropriate.
Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family contact CompPysch at 1-877-327-2872 or see the Guidance Resources Website.
Also on the board Same function, level within a rung
Level
Mid
Location
Hampton, VA
Occupation
Entertainment and Recreation Managers, Except Gambling
Industry
Promoters of Performing Arts, Sports, and Similar Events with Facilities
Posted
yesterday