Crusoe is hiring a Senior Incident Manager to lead incident response for enterprise customers, coordinate cross-functional teams, and own post-incident analysis and reporting. You will craft clear customer communications, drive RCA outcomes, and document corrective actions to improve platform reliability. The role emphasizes collaboration with Customer Success and Engineering, with on-call rotation and a focus on scalable processes in a rapidly growing AI infrastructure environment.

Also on the board Same function, level within a rung

Level

Lead

Location

Millbrae, CA

Occupation

Command and Control Center Specialists

Industry

Other Computer Related Services

Posted

yesterday

Apply for this role →