Utilities Customer Growth Strategy Lead

Accenture is seeking an experienced leader in the Utilities sector to design, operate, and transform best‐in‐class customer experiences. You will guide assessment‐to‐implementation programs, manage client stakeholders, and drive initiatives from discovery through deployment, including automation and AI capabilities, across multi-channel customer processes. You will work with cross‐functional teams, shape strategic roadmaps, and deliver measurable improvements in customer satisfaction and cost