People Operations Leader

Key Responsibilities: Lead day-to-day people operations across a multi-state, multi-location organization Partner with executive and operational leadership on workforce planning, employee relations, retention, staffing, and organizational growth Oversee employee relations, investigations, performance management, policies, compliance, and complex employee matters Manage and improve payroll, benefits, leave administration, workers' compensation, HR systems, and employee record processes Build scalable onboarding, performance management, employee engagement, and people operations programs Develop HR processes, reporting, policies, and infrastructure that create consistency across locations and support continued growth Support acquisitions, new locations, employee integrations, and organizational expansion initiatives Lead and develop the HR/People Operations team while promoting accountability, consistency, and a strong employee experience Qualifications 7+ years of progressive HR or People Operations experience, including leadership responsibility Experience supporting employees across multiple locations and/or states Strong background in employee relations, HR compliance, performance management, payroll and benefits administration, and people operations Experience supporting large, diverse, hourly, field-based, or high-volume workforces Healthcare, home healthcare, long-term care, or another regulated healthcare environment strongly preferred Strong communication and leadership skills with the ability to partner effectively with senior leadership while remaining hands-on Demonstrated experience building or improving HR systems, processes, policies, and employee programs within a growing organization Bachelor's degree in Human Resources, Business Administration, or a related field preferredSHRM-CP, SHRM-SCP, PHR, SPHR, or similar certification is a plus Compensation & Benefits$150,000–$250,000 annually, based on experience and qualifications Regular travel to company locations required Competitive benefits package and opportunity to build and shape the people function during a period of significant growth About the Organization The organization provides home-based healthcare and support services across multiple states, serving patients and families through a diverse workforce of caregivers, healthcare professionals, and corporate employees. The organization continues to expand its geographic reach, services, and operational infrastructure while maintaining a strong focus on quality care and patient experience.