Patient Care Coordinator

Position Summary: The Patient Care Coordinator supports daily medical office operations by providing friendly, efficient service to patients and assisting with administrative responsibilities. This role includes patient check-in and check-out, insurance verification, referral intake, and accurate electronic medical record documentation. The ideal candidate is organized, personable, and comfortable managing multiple priorities in a busy office environment. Schedule8:00 a.m.–4:30 p.m., with a 30-minute lunch break.

Responsibilities: Greet patients and complete check-in and check-out procedures. Verify insurance coverage and patient eligibility. Answer incoming phone calls, route inquiries, and process incoming and outgoing faxes. Receive and process referrals, ensuring required information is complete and accurately documented. Enter and update patient information in the electronic medical record (EMR) system. Maintain organized and accurate patient records. Provide general administrative support to help ensure efficient office operations. Communicate professionally with patients, providers, and office staff.

Qualifications: High school diploma or GED equivalent required. One to two years of medical office experience preferred, including experience using EMR systems or an equivalent skill set. Strong organizational skills and attention to detail. Friendly, professional communication and customer service skills. Ability to multitask and prioritize responsibilities in a busy office environment. Ability to work efficiently while maintaining accurate documentation. Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.