General Manager

Summary of Position: Make a meaningful impact on student experiences every day. This role leads and supports food service operations across the district, bringing our commitment to quality, service, and partnership to life in every cafeteria. You'll inspire and develop teams, elevate food quality and service standards, and build strong client relationships—all while ensuring operational excellence and financial performance. Reporting to the District Manager, you'll help create safe, welcoming dining environments that students and school communities love.

Responsibilities: Lead and oversee daily operations of the Food Service Department, including direct client interaction and overall account performance. Manage, hire, train, and develop managers and staff; set expectations, evaluate performance, and resolve issues. Build and maintain strong relationships with district leadership, including administrative staff and Board of Trustees. Develop and manage the annual budget, ensuring targets are met for labor, food costs, and overall financial performance. Ensure standards in food quality, safety, sanitation, customer service, and operational efficiency, while driving program growth and participation.

Qualifications: High school diploma, GED, or equivalent vocational training required; bachelor's degree in food service management, nutrition, culinary arts, business, or related field preferred.5+ years of food service and fresh food production experience, including 2–3 years as a Food Service Director, preferably within the K-12 market. Experience managing food cost controls, P&L accountability, production, sanitation, catering, and K-12 food service operations. Proficiency in Microsoft 365 applications, POS systems, and online reporting platforms. Valid driver's license with the ability to pass an MVR audit, nationwide criminal background check, and fingerprint analysis. Key SFE (Southwest Foodservice Excellence)

Benefits: At SFE, we believe great work starts with great people. That's why we offer Monday–Friday, day-shift schedules, competitive pay, and a benefits package designed to support your life — both at work and at home. Eligible employees enjoy comprehensive medical, dental, and vision coverage, paid time off, a 401(k) with pre-tax and Roth options, employer-contributed Health Savings Accounts, and access to wellness tools like Telemedicine and an Employee Assistance Program. We also offer employee discounts and flexible options when life changes. If you're looking for stability, work-life balance, and a company that truly invests in its people, SFE may be the perfect fit.