Customer Service RepresentativeEAM-Mosca Corp., Hazle Township PA, a dynamic market leader in the area of end-of-line automated packaging machinery and consumable strapping solutions, is seeking a Customer Service
Summary: The Customer Service Representative is responsible for processing incoming orders and arranging for shipment of EAM Mosca's products including machines, strap, and/or spare parts.
Primary Responsibilities Include:
  • Confer with customers to provide information about products or services, product availability, enter orders and obtain details of complaints.
  • Inform customers of order information, such as product availability, shipping dates, and any anticipated delays.
  • Monitor timely order fulfillment and shipping with Warehouse and Logistics Departments.
  • Work with freight forwarders, transportation companies, courier companies to obtain freight quotes, schedule pick-up appointments, and make general shipping arrangements.
  • Prepare invoices, shipping documents, and other customer required /Experience:
  • Customer Service experience required. Candidates with Customer Service experience in a fast paced, business to business sales environment preferred.
  • Associate's degree preferred. Relevant work experience will be considered in lieu of
with Microsoft Office programs required. Experience with Salesforce a plus. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Also on the board Same function, level within a rung

Level

Junior

Location

Hazleton, PA

Occupation

Customer Service Representatives

Industry

Industrial Supplies Merchant Wholesalers

Posted

13 days ago

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