tenth revolution groupGlens Falls, NY
VP of CRM & Platforms
VP of CRM & Platforms
VP of CRM & Platforms
tenth revolution groupGlens Falls, NY
Apply for this role (opens in a new tab)2 days ago
Our client is seeking a Vice President, CRM & Platforms Lead to own and evolve its Salesforce ecosystem and broader sales enablement technology platform. This individual will play a highly visible role partnering with senior business leaders to drive CRM strategy, user adoption, data quality, reporting, analytics, and technology innovation across the distribution organization.
What You'll Do:
- Own the strategic roadmap, governance, and administration of Salesforce CRM and related sales enablement platforms
- Partner closely with Sales, Relationship Management, Marketing, Product, Technology, and Finance teams to identify opportunities for process improvement and technology enablement
- Drive CRM adoption, usability, and data quality initiatives to improve business outcomes and sales effectiveness
- Develop and maintain reporting, dashboards, and analytics that support executive decision-making
- Translate business requirements into scalable platform solutions and enhancement projects
- Lead sprint planning, backlog prioritization, project execution, and stakeholder communication
- Collaborate with internal technology teams and external partners to deliver platform enhancements and integrations
- Leverage AI and automation tools to streamline processes, improve workflows, and enhance user experience
- Maintain documentation, governance standards, and platform best practices
- Manage and develop a CRM professional responsible for user support, requirements gathering, testing, and delivery
Qualifications:
- 7+ years of Salesforce Administration experience within a B2B environment
- Proven experience owning CRM strategy, platform governance, and roadmap execution
- Strong understanding of Salesforce architecture, reporting, analytics, and data management
- Experience partnering with executive stakeholders and translating business needs into technology solutions
- Background leading cross-functional initiatives and managing multiple priorities simultaneously
- Salesforce certifications such as Salesforce Administrator, Business Analyst, Platform App Builder, or Platform Developer are highly desirable
- Experience with Agile methodologies, sprint planning, and backlog management
- Demonstrated leadership and people management experience preferred
- Exceptional communication, presentation, and stakeholder management skills Preferred Experience
- Investment Management, Asset Management, Wealth Management, Capital Markets, or broader Financial Services experience
- Experience integrating and supporting sales and marketing technology platforms
- Familiarity with tools such as Salesforce, Marketo, Tableau, Seismic, LinkedIn Sales Navigator, Dialpad, Responsive, Allego, and emerging AI technologies
This is an opportunity to combine strategic leadership with hands-on platform expertise while helping shape the future of a growing commercial technology environment.
Also on the board Same function, level within a rung
Level
Manager
Location
Glens Falls, NY
Occupation
Sales Managers
Industry
Computer Systems Design Services
Posted
2 days ago