Call Center Representative/Dispatcher/Scheduler/Quality Control 7am - 3pm ($22.00/hr)

Call Center Representative/Dispatcher/Scheduler/Quality Control 7am - 3pm ($22.00/hr)

access 2 interpretersColumbus, OH

yesterday

$22.00/hr

Apply for this role →
Call Center Representative/Dispatcher/Scheduler/Quality Control 7am - 3pm ($22.00/hr)We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies. We want someone who Has a keen eye for detail and an eagerness to learn Is flexible and can keep up in a fast-paced environment Is a team player Takes initiative and can multi-task Communicates professionally and efficiently in person and over the phone If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties: Upon hire, our candidate will Manage a high volume of phone calls Schedule multilingual interpreters for assignments Conduct inspections and ensure quality control Collect, enter, and analyze data Submit reports Monitor and review progress and accuracy Complete a background check and pass a drug screen
Qualifications and Skills: We need someone who Has a high school diploma and customer service/dispatch experience Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)Is willing to work from the office
Benefits: Our employee benefits include Paid holidays after 90 days Ten (10) days of Paid Time Off after 90 days Medical, Dental, Vision, and Life 401K and Profit Sharing Free parking

Also on the board Same function, level within a rung

Level

Junior

Salary

$22.00/hr

Location

Columbus, OH

Occupation

Dispatchers, Except Police, Fire, and Ambulance

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

Apply for this role →