Late-Stage Loan Counselor Hybrid Role

Carrington Holding Company in Westfield, IN is seeking a Loan Counselor I to guide borrowers toward bringing loans current and exploring viable alternatives. This role operates on a hybrid schedule, blending remote and in-office work in a supportive team environment. The position focuses on counseling borrowers, explaining payoff options, modification programs, and other solutions while maintaining compliance and customer care standards in a fast-paced collections setting.