Client Partner

Employment Type: Full-Time/Permanent

Travel: 25-40%ABOUT THE ROLEKanini Software Solutions is seeking a high‑impact Client Partner to own strategic customer relationships, drive account growth, and serve as the trusted advisor for our enterprise clients. This role requires a strong consultant mindset, exceptional communication skills, and the ability to understand technology from a functional perspective. You will be the strategic bridge between client needs and Kanini’s delivery teams — ensuring we solve real business problems with the right talent, the right solutions, and the right long‑term strategy. This is a relationship‑driven, consultative role for someone who thrives in client‑facing environments, understands how technology enables business outcomes, and can independently manage and grow accounts.

KEY RESPONSIBILITIES: Build, nurture, and expand long‑term relationships with key client stakeholders across business and technology teams Serve as the primary point of contact for all client communication, escalations, and strategic discussions Understand client business models, pain points, and priorities to proactively identify opportunities for value creation Conduct regular business reviews to ensure client satisfaction, alignment, and partnership growth Identify new opportunities for Kanini’s services — including software engineering, data/AI, cloud, and managed services Develop account strategies, proposals, and presentations that articulate business value and ROIPartner with leadership to forecast revenue, track pipeline, and meet quarterly growth targets Understand client challenges from a functional and business perspective; translate them into actionable solution roadmaps Collaborate with Kanini’s technical teams to shape proposals, solution architectures, and delivery plans Communicate complex technology concepts in simple, business‑friendly language Stay current on industry trends, digital transformation initiatives, and emerging technologies relevant to client needs Champion best practices in communication, client management, and cross‑functional collaborationQUALIFICATIONSMust be local resident within the Nashville, TN area 5+ years in account management, client partnership, or customer success roles within IT services or consulting Strong sales mentality with a track record of growing enterprise accounts Ability to understand technology from a functional perspective (software development, cloud, data/AI, digital transformation)Exceptional communication, presentation, and relationship‑building skills Experience working with delivery teams, recruiting teams, and cross‑functional stakeholders Strong problem‑solving skills and the ability to operate independently with minimal supervision Comfortable managing multiple clients, priorities, and engagements simultaneously