caciReston, VA
Global Customer Experience Lead for IT Services
Global Customer Experience Lead for IT Services
Global Customer Experience Lead for IT Services
caciReston, VA
yesterday
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelPersonal Service Managers, All Other
Other General Government SupportAdministrative Management and General Management Consulting ServicesComputer Systems Design Services
Apply for this role →CACI is seeking a Customer Advocate in Reston, VA to lead a complex CX program on the GMOS contract for the Department of State. You will guide a high-performing team, drive survey programs, and track NPS and related metrics.
Active Secret clearance is required. Expect collaboration across global stakeholders with up to 10% travel, and responsibilities spanning service delivery, IT operations, and continuous improvement initiatives.
Also on the board Same function, level within a rung
Level
Senior
Location
Reston, VA
Occupation
Customer Service Representatives
Industry
Other General Government Support
Posted
yesterday