novalink solutionsMiami Lakes, FL
Compliance Officer - Onsite Doral, FL
Compliance Officer - Onsite Doral, FL
Compliance Officer - Onsite Doral, FL
novalink solutionsMiami Lakes, FL
Apply for this role →2 days ago
Compliance OfficerWORK ENVIRONMENT: Professional office, business casual, cubicleCANDIDATE RESPONSIBILITIES:Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST.Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system.
CANDIDATE REQUIRED SKILLS: Communicate verbally and in writing appropriately
Read and interpret Florida statutes Previous experience working with the public in a professional work environment Exceptional organizational skills
Requirements:
- Ability to speak and understand English Required
- High school diploma Required
- Excellent written and oral communication with the public Required
- Ability to read and interpret Florida State Statues Required 1 Years Experience working with the public in a professional work environment Required 3 Years Experience working with the public and analyzing complaints Required 1 Years Experience using Versa Highly desired
- Experience using OnBase system Highly desired
- Bachelors Degree Highly desired
Also on the board Same function, level within a rung
Level
Senior
Location
Miami Lakes, FL
Occupation
Compliance Officers
Industry
Other General Government Support
Posted
2 days ago