PATIENT SERVICE COORDINATOR I
PATIENT SERVICE COORDINATOR I
johns hopkins care at homeBaltimore, MD
yesterday
Patient RepresentativesMedical Secretaries and Administrative AssistantsHealthcare Support Workers, All Other
All Other Miscellaneous Ambulatory Health Care ServicesGeneral Medical and Surgical HospitalsHome Health Care Services
Apply for this role →1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features. Requisition #:652883 Location: Johns Hopkins Care at Home, Baltimore, MD 21201 Category: Clerical and Administrative Support Schedule: Day Shift Employment Type: Full Time You were meant for Hopkins. Johns Hopkins Pharmaquipis a private, not-for-profit, community health care provider, governed by a community-based board of trustees. Our employee development programs offer unlimited career growth potential. What Awaits You?
Career growth and development
Diverse and collaborative working environment
Paid Time Off
Affordable and comprehensive benefits package
The Patient Service Coordinator Icoordinates with customers to schedule patient services efficiently. Exceeds customer expectations through superior service, demonstrating empathy, patience, and a positive attitude. Ensures clear communication about the scope of services, ongoing care, coverage, and financial responsibilities. Coordinates scheduling for existing patients to ensure continuity of care. Demonstrates effective communication skills to evaluate caller needs, provide solutions, and close requests.
Hear from our hospital president:https://www.youtube.com/watch?v=qj5KuB34gU8
Shift: Full Time, Day Shift, Weekends Included
Education:
High School Diploma or equivalent
Post-high school education or training, preferred
Knowledge:
Basic Computer Skills
Basic medical terminology for homecare
Customer service principles and expectations
Skills:
Effective and professional communication with customers and referrals
Verbal and written communication skills
Multi-tasking and follow-through
Call center experience, minimum 6 months
Timeliness and prioritization
Empathy, patience, positive attitude
Time management and organization skills
Work Experience:
2 years customer service, preferred
Experience in a medical environment and familiarity with durable medical equipment, preferred
2 years call center experience, preferred
Our benefits include:
Full medical, dental, and vision plans
Retirement plans
Paid time off (PTO)
Tuition reimbursement
Self-care rewards with Healthy @ Hopkins
Employee Referral Program Bonus
And more! Visithttps://jhhs.mybenefitsjhhs.com/
Important Notices:
Applicants requiring sponsorship now or in the future will not be considered.
JHM prioritizes employee health and well-being. Come be healthy at Hopkins!
Diversity and Inclusion are core values. We are committed to creating an inclusive environment where all employees feel valued and contribute to equitable healthcare delivery.
Johns Hopkins Health System and affiliates are drug-free workplaces and equal opportunity employers. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any protected status.
Apply now
Also on the board Same function, level within a rung
Level
Junior
Location
Baltimore, MD
Occupation
Patient Representatives
Industry
All Other Miscellaneous Ambulatory Health Care Services
Posted
yesterday