Job Description:
Local well-established limousine company looking for a Reservation Specialist to assist with day-to-day operations. An eye for detail, strong computer skills, and effective communication are essential to succeed in this role. We're looking for a reliable, responsible, and organized individual who takes pride in providing excellent customer service and quality work. Your primary focus will be responding to customer inquiries via email, phone calls, text messages, and social media. A friendly phone voice, professionalism, and confidence when speaking with customers are essential qualities for this position. You will work closely with the Office Manager on a daily basis while assisting with various operational tasks as needed. In addition to providing information and quotes, you will help guide customers through the reservation process, follow up on inquiries, and assist in converting leads into confirmed bookings. We are looking for someone who is comfortable building rapport with customers and helping them choose the transportation services that best fit their needs. Paid training and onboarding will be provided.
Qualifications:
Excellent verbal and written communication skills Very comfortable using spreadsheets, Google workspace (formerly G suite), social media (primarily Facebook, Instagram, Yelp), and ease of learning new software Cheerful demeanor and can-do attitude Deadline and detail-oriented Ability to prioritize and multitask Strong organizational skills Driver's license required High School diploma required Duties and responsibilities: Handle all communications with customers, affiliates, drivers, vendors, etc., via phone calls, emails, social media etc. Book reservations, plan schedule, assign and dispatch trips Managing social media accounts, posting and out-reach Verifying trip times, sending invoices, charging clients Verifying charges against invoices/receipts Provide weekly/daily reports to management Perform other office tasks Details: Full-time Monday, Thursday, Friday 8:00 AM - 5:00 PM, Saturday - Sunday 9:00 AM - 6:00 PM (Tuesdays and Wednesdays off)Paid overtime available Remote work: on occasion Weekly payroll Please note that there are seven (7) yes/no screener questions with this job posting, and candidates who do not answer all seven questions will not be considered.\nCompany
Description: Local well-established limousine company
Company Description: Local well-established limousine company
Also on the board Same function, level within a rung
Level
Junior
Location
Orlando, FL
Occupation
Reservation and Transportation Ticket Agents and Travel Clerks
Industry
Limousine Service
Posted
today