circyoulationJersey City, NJ
Head of Legal Operations
Head of Legal Operations
Head of Legal Operations
circyoulationJersey City, NJ
13 days ago
All Other Insurance Related ActivitiesClaims AdjustingDirect Property and Casualty Insurance Carriers
Apply for this role (opens in a new tab)About the Rolecirc Youlation is a tech-driven logistics and non-emergency medical transportation (NEMT) provider operating across Southeast. We run an automated, data-heavy operation utilizing fleet telematics, specialized compliance systems, and cloud management tools. This is a single-operator, hands-on role—not an executive desk position managing a team. You will directly own, build, and execute our legal operations, state agency compliance, driver contracting, and insurance claims recovery end-to-end. If you are legally literate, analytical, tech-fluent, and have the backbone to hold insurance adjusters and state agencies accountable without backing down, this role is built for you.
Key Responsibilities:
- Commercial Subrogation & Downtime Recovery (Loss of Use):Extract dashcam footage, telematics speed/braking logs, and historical trip revenue data to build undeniable liability and loss-of-use evidence packets.
- Relentlessly negotiate with adverse insurance adjusters to recover 100% of physical damage, repair delays, and commercial fleet Loss of Business Use (downtime) for not-at-fault collisions.
- Maintain a strict 48-hour follow-up cadence—zero claims get stalled or abandoned.
- Driver Contracting & Credential Gatekeeping:
- Manage end-to-end digital onboarding for independent contractors.
- Audit background checks, 10-panel drug screens, CPR/First Aid certs, and MVRs inside our compliance platform before any driver is cleared for dispatch.
- Enforce strict compliance blocks—no exceptions or overrides for missing documentation.
- State Regulatory & Agency Interface:
- Navigate state portals directly to manage SCDMV vehicle registrations, titles, and South Carolina Office of Regulatory Staff (SC ORS) Class C/E carrier filings.
- Resolve agency bottlenecks, decal renewals, and regulatory inquiries independently.
- Data-Backed Grievance Resolution:
- Investigate member, facility, and contract disputes using GPS telematics, time stamps, and dispatch records.
- Draft formal, audit-ready written findings and maintain complete compliance logs.
Required Tech Stack & Skills:
Digital Compliance & Onboarding: Experience managing digital document repositories, automated credential tracking, and applicant onboarding workflows.
Cloud & Operations: Advanced Google Workspace (Sheets, Docs, Drive), CRM/automation tools, e-signature platforms.
Hardware / Telematics: Comfort pulling and analyzing GPS telematics, speed/braking records, and cloud dashcam footage.
Legal & Claims Acumen: Ability to interpret commercial contracts, understand insurance policy language, and draft formal third-party demand letters.
Who You AreAutonomous Operator: You do not need daily task management, reminders, or hand-holding. You solve software snags, manage your calendar, and execute objectives independently.
Meticulous & Precise (High C): You read every line of the fine print, catch compliance discrepancies instantly, and build clean, mathematically accurate documentation.
Assertive & Persistent (High D): You don't accept lowball offers, delay tactics, or bureaucratic runarounds from insurance adjusters. You push through gatekeepers and drive claims to a closed check.
Fact-Based Communicator: You rely strictly on hard data, numbers, timestamps, and policy language rather than emotional arguments.
Qualifications:
2+ years of experience in legal operations, insurance claims/subrogation, paralegal support, or transportation compliance.
Proven track record operating in a digital, fast-paced, multi-software environment.
Available to work full-time core business hours (9:00 AM – 5:00 PM EST).Located in the United States with a dedicated, quiet home-office setup.
To be considered, include the phrase 'Audit Ready' at the top of your cover note or application message.
Also on the board Same function, level within a rung
Level
Manager
Location
Jersey City, NJ
Occupation
Legal Support Workers, All Other
Industry
All Other Insurance Related Activities
Posted
13 days ago