Job Description
Job Title: Roastery Barista
Department: Enterprise Programming
Classification: Part-Time/Non-Exempt
Reports To: Roastery Assistant Manager
Direct Reports: None
Position Summary: The Roastery Barista is responsible for mastering and serving beverages such as coffee, tea, and specialty beverages. They are also responsible for taking customer orders.
Position Qualifications:
  • For Employment with Oliver Gospel
  • A believer in Jesus Christ
  • Affirms without reservation Oliver Gospel’s Statement of FaithFully supports Oliver Gospel’s Mission and Vision Statements
  • Ability and desire to work in harmony with other Oliver Gospel employees
  • Be on time and ready to work at the assigned work location on every scheduled day of work
  • Due to sensitivity for potential impact upon Oliver Gospel’s Recovery Residents, the use of tobaccoand/or vaping products is not permitted during scheduled work hours or at any Oliver Gospel event
  • Valid South Carolina driver’s license
  • For the Roastery Assistant
  • High School Diploma
  • Experience as a Barista
  • Customer service experience
  • Passion for all things coffee
  • Teachable, with ability to teach guests, and volunteers, coffee related skills
  • Ability to interact well with clients facing homelessness, addiction, or hardship
  • Position Responsibilities
  • Courteously greeting and assisting while anticipating customers’ needs
  • Preparing and serving food items and beverages by following Roastery-approved recipes
  • Promoting and recommending menu options to customers with goal of upselling
  • Maintain knowledge of trends in the coffee industry
  • Handle customer service issues in a professional manner
  • Operate point of sale devices with financial accuracy and integrity
  • Answer phone calls and communicate in a professional manner
  • Store opening/closing as scheduled and adhere to opening/closing procedures
  • Maintain cleanliness of entire store by picking up, straightening, cleaning, and organizing
  • Check if brewing machines are operating properly and report any maintenance needs to management
  • Welcome and actively work along volunteers and OG Works participants
  • Ensure compliance with DHEC sanitation and food safety regulations
  • Assists in maintaining proper inventory of coffee, food, and roastery supplies
  • Performs other duties as assigned by the supervisor
Core Competencies:
  • Strong focus on consistent coffee quality
  • Excellent customer service skills
  • Excellent attention to detail
  • Strong multitask abilities
  • Passionate coffee advocate and trainer
  • Mental and Physical Demands
  • Ability to work in a changing, growth-oriented environment
  • Ability to concentrate and apply mental processes
  • Ability to work with disruptions, critical issues and emotional individuals
  • Ability to operate with a positive attitude amid adversity
  • Ability to move seamlessly from one task to another
  • Ability to participate in travel experiences
  • Ability to remain in a stationary position for long periods of time
  • Ability to move about inside the facility to engage employees, residents and/or guests
  • Ability to frequently lift, carry, push and/or pull items weighing up to 50 pounds
Ability to engage in limited exposure to health-related issues including colds, viruses, etc.

Also on the board Same function, level within a rung

Level

Mid

Location

Columbia, SC

Occupation

Baristas

Industry

Snack and Nonalcoholic Beverage Bars

Posted

3 days ago

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