Word Processor

Document Support Specialist 100% Remote Monday-Friday 10:30am-6:30pm ESTDuties and Responsibilities▪ Provides excellent customer service; keeps customers updated on work in progress andcompletes incoming projects by requested deadlines.▪ Creates, revises and converts various types of documents such as court filings, agreements, contracts, leases, letters, memoranda, pleadings, etc. using Microsoft Office and other tools such as Workshare Compare.▪ Conducts document quality review procedures for accuracy to produce accurate work of the highest quality in a timely fashion.▪ Maintain document tracking and completion estimates on all documents which have been submitted as they are received and update status.▪ Scans materials and performs document clean up and formatting.▪ Ensures documents are accurate (using spell checking and light proofreading), and are consistently formatted and professional in appearance.▪ Prepares court filings, including e-filings.▪ Transcribes tapes and digital audio and video recordings.▪ Performs data entry into various applications and performs mail merges and assists with mass mailings.▪ Works with lawyers, paralegals, secretaries, and other departments such as LSS, IRS, Marketing, Mail Services, Duplicating, Purchasing, Supplies, to complete projects while providing excellent customer service.▪ Prepares documents for transmission by regular mail, Federal Express, messenger, air courier, facsimile, or e-mail; arranges for messengers and courier services; and transmits documents via fax and e-mail.▪ Creates, maintains and distributes Firm's Phone, Office and Social Directories.▪ Provides technical support (via remote control or in-person) to Firm regarding document formatting questions.▪ Stays current with technology and actively learns new software and other tools maintaining expert level in Microsoft Word, Power Point, DocXTools, Excel, and other Firm software.▪ Assists with training new Document Specialists and other personnel as assigned.▪ Copies/burns CDs, DVDs.▪ Fills in for other department members when they are absent as needed and assigned, in order to maintain service levels of the department.▪ Provides remote support during office emergencies.▪ Performs other duties as assigned.▪ Timely and regular attendance.