Hybrid Customer Success Supervisor - SMB Growth & Retention

UPS is seeking a Signature Customer Success Supervisor to manage a high volume of smaller customers in a hybrid role based in Manchester, NH. The position requires 0-4 years in customer-facing roles with SMB account management experience, a data-driven mindset, and strong written communication. You will visit customers in the assigned territory 3-4 days per week, collaborate with sales and operations, and drive retention and value through proactive engagement and upsell opportunities.