patchitup of king prussia paFulshear, TX
CSR/Dispatcher
CSR/Dispatcher
CSR/Dispatcher
patchitup of king prussia paFulshear, TX
3 days ago
Dispatchers, Except Police, Fire, and AmbulanceCustomer Service RepresentativesReceptionists and Information Clerks
Other Building Finishing ContractorsPainting and Wall Covering ContractorsDrywall and Insulation Contractors
Apply for this role →Welcome to PatchitUP!At PatchitUP Drywall, we pride ourselves on our positive culture, dedication to being the BEST, and desire for expansion. We're looking for a motivated and dynamic individual to join our team as a B.E.S.T. Representative, commonly referred to as a CSR and Dispatcher.
Responsibilities:
Use ServiceTitan software to manage schedules and dispatch technicians. Communicate effectively with customers, technicians, and management. Handle customer calls for scheduling, rescheduling, and job coordination. Manage time-keeping for technicians, technicians jobs, and maintain an above-average booking rate. Follow up on unsold estimates and completed work, and solicit reviews of technician performance. Monitor lead quality. Request lead credits when necessary. Ensure rapid response to leads within 5 minutes.
Work hours:
8:30 am to 5:30 pm (occasionally until 6:00 pm), Monday to Friday, with some Saturdays as needed. In-office, with the option for remote work.
Requirements:
Preferred experience with ServiceTitan software. Excellent phone and communication skills. Strong multi-tasking abilities. Experience in scheduling and dispatching for a home service company is preferred. Fluent in English; Spanish is a plus. Self-starter, motivated, and a doer. Why PatchitUP Drywall? Join a team that values your contribution, offers opportunities for growth, and fosters a collaborative work environment. If you're looking to join a dynamic, growing company, apply now.
Also on the board Same function, level within a rung
Level
Junior
Location
Fulshear, TX
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Other Building Finishing Contractors
Posted
3 days ago