Remote Customer Success & Adoption Specialist

Loopio is seeking a Customer Success professional to drive customer adoption and reduce churn in a remote-first, SaaS-focused environment in the United States. You will monitor health metrics, analyze usage trends, and engage customers proactively through personalized, digital-led journeys. The role emphasizes collaboration with cross-functional teams to build scalable plays and digital content, with a focus on delivering measurable value and strengthening customer relationships.