Service Consultant

Qualifications and Experience: Experience with luxury watches. Technical knowledge of timepieces and ability to change or size straps/bracelets Knowledge of legal requirements surrounding their role particularly in the areas of Retail law, Health & Safety, & Security. Ability to manage and deliver operating costs, identifying suitable efficiency improvements. Excellent project, planning, change and time management capabilities. Exceptional communication and interpersonal skills. IT literate. Highly numerate with ability to understand and analyze performance and make effective decisions to ensure KIPs are delivered. Results focused, understanding what is important to the business and to the client. Flexible/Adaptable to change. Ability to stand up for long periods of time. Compensation

Compensation: $27.00 - $29.00 per hour + commission opportunity About Us We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable. Rewards In return for your commitment to excellence, we offer: Competitive earnings Benefits including medical, dental, life & disability Comprehensive, ongoing training Career growth potential Generous staff purchase discounts For more information, please refer to the full job description attached.