Account Manager

What You'll Do: Serve as the primary point of contact for an assigned portfolio of commercial clients. Build strong client relationships through regular communication, site visits, and proactive service updates. Partner with field supervisors and crews to ensure work is completed safely, on time, and to established quality standards. Monitor property conditions, respond to client concerns, and coordinate timely solutions. Help clients prepare for seasonal transitions, snow and ice events, and extreme weather conditions. Identify and recommend landscape enhancements, seasonal improvements, and property upgrade opportunities. Review service performance and ensure work aligns with contract requirements and safety expectations. Manage annual contract renewals and support the continued growth and retention of client accounts. What You'll BringAt least 3 years of experience in commercial landscaping or a related service industry, such as maintenance, client service, or operations. Strong communication, relationship-building, and customer service skills. The ability to manage multiple accounts and priorities while staying responsive and organized. A proactive, solutions-focused approach to client and operational challenges. The ability to collaborate effectively with clients, field supervisors, and service teams. Proficiency with Microsoft Office 365. A bachelor's degree in horticulture, landscape management, or a related field is preferred. Bilingual Spanish communication skills and CMMS experience are a plus.

Why Join Us? In this role, you'll have the opportunity to take ownership of meaningful client relationships, influence the quality and appearance of commercial properties, and help grow accounts by delivering thoughtful solutions and dependable service. If you're ready to combine your landscaping or service-industry experience with your talent for building relationships, we'd like to hear from you. Apply today to learn more about this opportunity.

INDCompany Overview: Continuum Services is a single-source provider with proven expertise, dependability, and scalability in four key areas: facility operations, exterior services, technical services, and environment services. Headquartered in a newly renovated office in Farmington Hills, Continuum is the go-to full-service solution for interior and exterior facility operations, maintenance, and repair. Facilities serviced by CONTINUUM have earned such prestigious accolades as the ENERGY STAR for superior energy performance, BOMA's Office Building of the Year (TOBY) Award and CEL's National Real Estate "A" List Award for Service Excellence. Helping employees develop and become highly skilled professionals who deliver best in class solutions to our clients is what we're all about - join us today!