Shift Leader - Elevate Guest Experience & Team Growth

Zaxbys in New York State is seeking a Shift Leader to oversee daily restaurant operations, manage product, process, and people, and maintain guest satisfaction. You will train and coach team members, respond to guest concerns, and ensure safety and quality standards are met while driving performance across shifts. The role emphasizes leadership, accountability, and the ability to balance guest experience with company procedures in a fast-paced environment.