Director, Business Development – Workplace Hospitality

Business Development & Strategic Growth: Develop and execute a comprehensive business development strategy focused on commercial real estate and workplace hospitality. Identify and cultivate new business opportunities with commercial real estate owners, developers, investment groups, asset managers, and property management companies. Secure integrated amenity management contracts encompassing multiple service lines, including fitness, wellness, food and beverage, tenant engagement, and workplace hospitality. Build a robust pipeline of high-value opportunities, prioritizing long-term, profitable partnerships and portfolio-wide agreements. Leverage established industry relationships to generate qualified leads and accelerate business development. Identify emerging trends in workplace hospitality, tenant amenities, and commercial real estate that create opportunities for expansion.

Client Relationships & Partnerships: Establish and maintain relationships with senior-level decision-makers across the commercial real estate industry. Serve as a strategic advisor to prospective clients, demonstrating how integrated hospitality and amenity solutions can enhance tenant satisfaction, property differentiation, and asset performance. Develop customized proposals that align with client objectives, property positioning, and financial goals. Lead presentations, contract negotiations, and business development discussions with prospective partners. Represent the organization at industry conferences, networking events, and commercial real estate forums.

Commercial & Financial Leadership: Evaluate prospective opportunities for revenue potential, operational feasibility, and long-term profitability. Collaborate with operational, financial, and executive leadership to develop competitive proposals and sustainable management agreements. Lead complex sales processes from initial prospecting through contract execution. Establish and monitor business development goals, pipeline activity, conversion rates, and revenue projections. Maintain awareness of competitive positioning, industry developments, and evolving client expectations.

Cross-Functional Collaboration: Partner with internal operational leaders across fitness, wellness, food and beverage, and hospitality to develop integrated service offerings. Collaborate with executive leadership to refine the organization's workplace hospitality positioning and growth strategy. Ensure a seamless transition from business development to operational implementation following contract execution. Identify opportunities to expand existing client relationships through additional properties, services, and portfolio partnerships.

Qualifications & Experience: Significant experience in business development, sales leadership, or strategic partnerships within commercial real estate, workplace hospitality, amenity management, or related outsourced services. Demonstrated success securing complex, high-value management agreements with commercial property owners, developers, or institutional real estate organizations. Established network of senior-level relationships within the commercial real estate industry. Strong understanding of workplace hospitality, tenant experience, amenity programming, and integrated property services. Familiarity with fitness, wellness, and food and beverage operations as components of a broader hospitality offering. Proven ability to develop new markets, build qualified pipelines, and convert opportunities into profitable long-term contracts. Excellent presentation, negotiation, relationship management, and communication skills. Strong financial acumen and experience developing business cases, pricing strategies, and management proposals. Entrepreneurial mindset with the ability to work independently while collaborating across a complex organization. Willingness to travel regularly to meet with prospective clients and industry partners.

Preferred Qualifications: Experience working for an integrated amenity management, workplace hospitality, corporate hospitality, or commercial real estate services organization. Demonstrated success securing multi-property or portfolio-wide agreements. Existing relationships with institutional property owners, commercial developers, real estate investment firms, and major property management organizations. Experience positioning hospitality-driven services as a differentiator within Class A office, mixed-use, and other commercial real estate environments. Knowledge of evolving workplace trends, including return-to-office initiatives, tenant engagement, and experiential amenities.

Compensation & Location: Base Salary starting at $180k base, commensurate with experience. Additional incentive compensation to be determined. Preferred Locations: Chicago, New York City, or Miami. Other locations may be considered for exceptional candidates.

Travel: Regular travel expected.

The Opportunity: This position offers the opportunity to play a pivotal role in the continued growth of an established organization with a strong presence in hospitality and amenity management. The successful candidate will help shape the future of the company's workplace hospitality business, building strategic partnerships with leading commercial real estate organizations and expanding a portfolio of integrated, hospitality-driven services.