Banquet Captain

What You Bring to the Table: A high school diploma or equivalent — the foundation for your next chapter Two-plus years leading banquet teams, with the instincts to match Maricopa County Food Service Worker card and Arizona Title IV Alcohol Certification A command of food and beverage service standards that borders on instinct The agility to move swiftly and gracefully through tight, bustling spaces Decisiveness under pressure and clarity in communication A sharp memory for Resort Standards, AAA Diamond benchmarks, and mystery shopper expectations An unshakable sense of professionalism and polish befitting a four-diamond address Why Here, Why Now Phoenix isn’t just a city — it’s a canvas of endless blue skies, dramatic desert landscapes, and a culture that blends Southwestern soul with modern sophistication. At Arizona Grand Resort & Spa, you’ll work where guests come to escape, celebrate, and indulge — surrounded by lush pools, championship golf, and the kind of hospitality that turns first-time visitors into lifelong fans. This is your opportunity to lead with purpose, create with precision, and build a career as vibrant as the city around you. The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our Purpose (Making Space for Genuine Hospitality) and Pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious). This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property. *This position is a safety-sensitive position. Under the law, safety-sensitive positions are defined as positions where the employee operates, repairs, maintains or monitors the performance or operation of a motor vehicle, equipment, machinery, or power tools. Safety-sensitive positions may also include jobs where the tasks or duties required of the employee could affect the safety or health of the employee performing the task or others. Source: Hospitality Online