Front Desk Associate | Flatiron, NYC

About the Job: Frank Darling is an online, female-founded fine jewelry brand making custom engagement rings, wedding bands, and fine jewelry more accessible than ever before. We’ve been featured in Vogue, InStyle, WSJ, Bloomberg, Forbes, Brides, Glossy, and more for our design, sustainability, and modern take on bridal. We have an immediate, on-site opening for a part-time Front Desk Receptionist in our Tribeca studio. This role serves as the first impression for our in-person clients, setting the tone for a luxury, five-star client experience from the moment they walk through the door. This person will ensure each appointment is thoughtfully attended to while also welcoming and assisting walk-in clients. The ideal candidate is highly detail-oriented, empathetic, computer savvy, and calm under pressure with the ability to stay organized and composed in a fast-paced, high-touch environment.

Key Duties & Responsibilities: Customer Facing:

• Buzzing customers into building and onto showroom floor
• Greeting customers at front desk and checking them inSeating customers and notify Sales of location
• Offering beverage of choice
• Calling to confirm upcoming appointments
• Contacting late-appointments
• Assist in rescheduling or booking customers
• Fielding phone calls
• Contacting customers regarding their ready pieces
• Managing Pick ups and Drop offs throughout the day
• Showroom Organization
• Manage showroom ambiance and music
• Keep showroom clean and organized
• Keep jewelry samples clean and organized

Job Details: Part-time, on-site role located in Flatiron, NYCStudio hours are 9:45am - 6:15pmAvailable schedule: Friday-Sunday

Salary: $20-25/ Hour