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Hospital Associate Kids Are Our Everything.
Department: 10310 Food & Nutrition Services
Pay Range: $18.64 - $36.48
About The Role: The Hospital Associate is responsible for Patient Meal (MyDining) service. Secure patient meal selections and special requests and needs via telephone or face to face interactions.
What You'll Bring:
  • Minimum Education High School Diploma or GED (Required)
  • Minimum Work Experience 1 year Some food service experience 6-12 months, Customer service experience 12 months either in retail or food service establishment. (Required)
  • Required Skills/Knowledge Ability to translate written instructions into accurate patient meals.
  • Knowledge of general nutrition and ability to interpret special dietary needs into food items per reference manual.
  • Ability to accurately measure portions of special products.
  • Ability to perform basic information Technology data entry and print functions.
Functional Accountabilities Maintain Professionalism: Communicate pertinent information to Supervisor/Manager or Director. Utilize appropriate communication to patient, nursing, staff or visitor per department training.
Nutrition Service: Receive and utilize accurate and current orders for patient meal service or formulas utilizing CNMC and MyDining information systems. Take patient menu selection, confirm patient needs/requests, and discuss patient's needs and tray delivery time with nursing or departmental associates; maintain patient information; be responsive to patient's needs at all times; resolve patient concerns or complaints immediately and/or report needed assistance to supervisor as alternatives to menu as allowed on prescribed diet in accordance with food allergies and sensitivities, cultural, ethnic and religious preferences, or when patient inquires or needs additional selections. Review patient listing with accurate diet information and special instructions from Nutrition Technician and ask appropriate clarification of patient orders; communicate any patient related problems/concerns to appropriate personnel, in a timely manner following departmental procedures. Prepare, assemble and deliver unit floor stock and patient nourishments. Assist dietitian to monitor patients who are NPO, on liquid diets or have a calorie count ordered; interact with nursing to ensure patient's diet prescriptions are accurate, and patient's food needs are met.
Performance Improvement:
  • Collect data for Performance Improvement processes, as requested.
  • SafetySpeak up when team members appear to exhibit unsafe behavior or performance
  • Continuously validate and verify information needed for decision making or documentation
  • Stop in the face of uncertainty and takes time to resolve the situation
  • Demonstrate accurate, clear and timely verbal and written communication
  • Actively promote safety for patients, families, visitors and co-workers
  • Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance.
  • Benefits That Support You:
  • Comprehensive health coverage, including medical, prescription, infertility, and transgender health services.
  • Generous paid time off, including vacation accrual from day one, sick leave, holidays, and a personal day.
  • Financial wellness support, including a 401(k) plan and healthcare and dependent care spending accounts.
  • Employer-paid life, AD&D, and long-term disability coverage, with optional supplemental plans.
  • Additional perks, including tuition assistance, fitness resources, employee assistance, commuter benefits, and more.
Why Join Us:
  • Nationally Recognized Excellence – Consistently ranked among the Top 10 Children's Hospitals in the nation by U.S. News & World Report.
  • Leading Pediatric Care – One of the largest and most comprehensive children's hospitals in the country, offering nationally ranked specialties and cutting-edge
  • & Research – A premier academic medical center with a strong commitment to pediatric research, education, and advancing the future of child health.
  • Mission-Driven Culture – Dedicated to providing family-centered care while fostering a collaborative, supportive environment for clinical teams.

Also on the board Same function, level within a rung

Level

Entry

Salary

$18.64 - $36.48

Location

Washington, DC

Occupation

Food Servers, Nonrestaurant

Industry

General Medical and Surgical Hospitals

Posted

yesterday

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