granular energyNew York, NY
Remote-First Customer Success Associate: Onboard & Upsell
Remote-First Customer Success Associate: Onboard & Upsell
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelComputer User Support Specialists
Apply for this role (opens in a new tab)Granular Energy is seeking a customer success professional to be the day-to-day contact for existing customers, providing level 1 support on platform, data, and API issues. You will onboard new customers, drive adoption, and support renewals and upsell.
Responsibilities include handling day-to-day requests, maintaining account health in HubSpot and Notion, and preparing QBRs while coordinating with Technical Solutions, Product, and Sales.
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Customer Service Representatives
Industry
Custom Computer Programming Services
Posted
4 days ago