Customer Experience Innovation Manager
Customer Experience Innovation Manager
whirlpoolBenton Harbor, MI
yesterday
Appliance Repair and MaintenanceElectronics and Appliance RetailersTelemarketing Bureaus and Other Contact Centers
Apply for this role →Whirlpool Corporation in Benton Harbor, MI is seeking a Manager, CX Innovation to modernize Kitchen Aid’s customer journey and shape the future of the Consumer Services Contact Center.
You will drive the integration of AI, CRM platforms, and digital self-service tools, elevate interactions, and govern SLAs while delivering data-driven insights that inform product and service improvements across the business.
Also on the board Same function, level within a rung
Level
Senior
Location
Benton Harbor, MI
Occupation
Customer Service Representatives
Industry
Appliance Repair and Maintenance
Posted
yesterday