Head of Customer Success

CivilGrid is seeking a Strategic Customer Success Manager to own large enterprise accounts remotely, with a preference for candidates in Texas. You will drive pilots to full rollout, guide executive reviews, and partner with Solutions Engineers to align deployments with business outcomes. This role requires 6+ years in customer success or consulting, deep domain knowledge in civil tech, and travel 30–50%. We offer equity, robust benefits, and a flexible, remote-friendly environment.