Rental Operations Coordinator

Job Description: Competitive Pay | Comprehensive Benefits | Performance Bonuses | Employee Incentive Trips! Quick and simple hiring process—apply today, and we’ll be in touch soon! Clear path for career advancement with structured training and promotion opportunities. Power Up Your Career with Worldwide Power Products The Rental Operations Coordinator plays a critical role in supporting the success of Worldwide Power Products’ generator rental division. This position helps coordinate rental projects from quote through completion by supporting sales teams, coordinating logistics, managing billing documentation, and maintaining accurate system data. This role acts as the operational hub between account managers, technicians, logistics, vendors, and customers to ensure rental projects run smoothly and customers receive fast, reliable service. The ideal candidate thrives in a fast-paced environment, is highly organized, and enjoys solving problems while supporting a team that keeps critical power running for customers. ESSENTIAL DUTIESCustomer and Sales Support Support Account Managers with rental inquiries and project quotes Gather project information including equipment requirements, delivery timelines, and transportation needs Communicate with customers to clarify job details and ensure accurate quotes Help ensure customers receive timely responses and exceptional service Rental Project Coordination Assist with coordination of rental equipment deployments including generators, distribution equipment, and accessories Coordinate with shop personnel and technicians to confirm equipment readiness Support transportation scheduling and vendor coordination Track active rental projects and help ensure smooth execution from delivery through off-rent Rental System and Data Management Maintain accurate records within the rental software system including customers, contacts, contracts, and equipment details Ensure rental documentation is accurate and complete for all projects Support data accuracy between Rental Software, QuickBooks, and internal systems Billing and Financial Coordination Prepare and manage 28-day billing cycles for rental contracts Assist with compiling billable items including transportation, fuel, preventive maintenance, and service work Review invoices for accuracy prior to submission Assist with accounts receivable and collections to help reduce DSO as needed Vendor and Logistics Coordination Coordinate transportation vendors for equipment delivery and pickup Create and manage purchase orders and BOL for transportation and project-related expenses Reconcile vendor invoices with project contracts and billing documentation Operational Support Monitor incoming rental requests via phone and email Help maintain organized communication channels to ensure rental requests are handled promptly Provide operational support to the rental sales and leadership team Storm and Emergency Response Support Assist the rental team during major weather events and emergency deployments Support high call volumes and help coordinate rapid generator deployments when customers lose power General Administrative Duties Provide day-to-day administrative support to the Rental team. Maintain organized filing systems for contracts, invoices, and rental documentation Assist with scheduling meetings, preparing reports, and tracking departmental deadlines Support the team with special projects and administrative initiatives as neededADDITIONAL RESPONSIBILITIESAttend training sessions as required. Perform all other duties as assigned.