kalkomey enterprisesDallas, TX
Customer Experience Leader: Team Coaching & Process Improvement
Customer Experience Leader: Team Coaching & Process Improvement
Customer Experience Leader: Team Coaching & Process Improvement
kalkomey enterprisesDallas, TX
17 days ago
First-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Office and Administrative Support WorkersCustomer Service Representatives
Telemarketing Bureaus and Other Contact CentersProfessional and Management Development TrainingAll Other Business Support Services
Apply for this role →A prominent customer service firm is seeking a Customer Experience Supervisor in Dallas, Texas. This role will oversee a team, manage customer interactions, and enhance overall satisfaction through data analysis and process improvements. Key responsibilities include hiring and training staff, resolving complex complaints, and aligning customer experience strategies with other departments. The ideal candidate will have at least three years in a leadership role and proficiency with CRM systems. Competitive salary and excellent benefits offered.
Also on the board Same function, level within a rung
Level
Mid
Location
Dallas, TX
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
17 days ago