Five-Star Alterations Customer Experience Specialist

David's Bridal in Syracuse, NY is seeking an Alterations Customer Service Representative to greet customers, schedule appointments, answer phones, press garments and ensure orders are ready for pickup. You will create a five-star experience by problem solving and maintaining store standards. The role emphasizes collaboration with the Alterations team, upselling alteration services, handling multiple customers, and following quality controls to deliver pristine garments to the customer.