Remote Live Chat Support Specialist

Hrstalentsolutions is seeking a Live Chat Inquiry Assistant to handle routine questions via web chat. You will read the message, check approved information, give a clear answer or next step, and record the outcome, while complex issues go to the appropriate team. You do not need to improvise a solution just because the customer is waiting. During conversations you identify the customer's request, use approved sources, write concise replies, and ask one clear question when information is missing.