Receptionist

Benefits: Bonus based on performance Free food & snacks Opportunity for advancement We believe you should LOVE where you work; here are a few reasons you'll love Frenchies: Opportunities for personal and professional growthA fun working environment, with supportive co-workers Exposure to new skills and opportunities allows for change and growth Discounts on services and products Medical benefits for full time employees Bonus structure

Job Summary: Frenchies Modern Nail Care is looking for a dedicated receptionist/concierge to join our team! When guests walk into Frenchies they'll find a friendly, smiling face and a helping hand- this is our concierge! The ideal candidate has excellent communication and multi-tasking skills, a positive attitude, a strong work ethic, and is excellent at working with computers!

Responsibilities: The Concierge is accountable for all front desk operations including phone, retail sales, cash transactions, guest POS activities, guest experience cycle, and general day-to-day operations. Accountable for efficient and effective day-to-day operations that achieve minimal front desk service standards. Will follow all policies and procedures to accomplish these standards. Includes: opening duties, greeting clients, answering phones, making appointments, retail sales, membership sales, cash transactions, customer check-in/check-out, appointment confirmation calls, closing duties. Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties. Must be flexible to help with coverage of shifts in short-notice/emergency situations (sickness, etc.)Customer contacts and rescheduling if needed. Other duties as assigned in the spirit of teamwork.

Qualifications: 2+ years of customer service experience Experience as a receptionist preferred Exceptional customer service and professional phone manner Overachieving attitude and enhanced work ethic Advanced computer skills Excellent multi-tasking skills Must be willing to work Friday-Sunday