Service Coordinator

Job Summary: Responsible for executing administrative and operational tasks to enhance efficiency, quality, and service performance, aiming to exceed our clients' expectations through data-driven decisions. Demonstrates client service, strong organizational and multitasking skills, and the ability to analyze data for effective collaboration with other members of the service team.

Responsibilities: • Workflow Management: Holds appropriate meetings to ensure efficient work distribution. Responsible for the timely completion of escalated call management.• Work Order Review: Reviews and updates work orders according to client requirements in order to eliminate discrepancies and ensure timely invoicing.• Proposals and Quotes: Reviews, validates, and submits quotes and proposals. Responsible for pricing and purchasing parts for technicians to complete follow-up calls. •• Billing Review: Supports the review of work order billings for online clients and enters invoices into third party online programs per the client billing requirements.

Requirements: 0-2 years of service analyst experience High School Diploma/GEDOccasional Travel We Offer: Paid holidays Health, dental and vision insurance Growth potential with a stable company Paid vacation Health club reimbursement Wellness plan with lifestyle spending account 401k with company match and profit-sharing Continuing education and advancement opportunities Tuition reimbursement Term, AD&D and Dependent Life insurances Prepaid Legal The Waldinger Corporation is an EOE, including disability/vets. The Waldinger Corporation participates in E-Verify.