Delivery Account Operations Associate - Pittsburg, PAThe Delivery Account Operations Associate - Pittsburg, PA supports Xerox-managed service sites by providing efficient print, mail, and office-related services. This role blends hands-on document production and finishing work with basic client support and workflow coordination.
Primary Responsibilities: Operate digital and color print equipment for document production. Perform mailroom tasks: sorting, delivery, metering, and packaging of incoming/outgoing mail and packages. Use finishing equipment such as laminators, paper cutters, and inserters. Conduct basic troubleshooting and maintenance of office equipment. Monitor job queues, perform quality checks, and log/report production activities. Assist with file preparation, scanning, archiving, and electronic file management. Interact professionally with clients and end-users; provide support and escalate issues as needed. Maintain inventory levels and assist in ordering office/production supplies. Participate in workflow optimization and continuous improvement initiatives.
Skills and Qualifications:
  • Basic to intermediate proficiency with Microsoft Office (Word, Excel, Outlook).Driver's license
  • Strong organizational and multitasking skills in a fast-paced environment.
  • Ability to operate and maintain various print and mail equipment.
  • Clear communication skills and a customer service mindset.
  • Physical ability to lift up to 50 lbs and stand/walk for long periods.
  • Bilingual (English/French or other languages) preferred for some locations.
Education and Experience: High School Diploma or equivalent required. Minimum 1 year experience in a print, mail, or customer service role. Post-secondary training in technology, office administration, or print production is a plus. Additional benefits include substantial growth opportunities, full medical/dental/vision, wellness credits, a company contribution to a Health Savings Account and 401k matching, paid time off, plus holidays and personal days, competitive hourly compensation with overtime potential, and a culture that prioritizes flexibility, safety, and work-life balance.

Also on the board Same function, level within a rung

Level

Junior

Location

Pittsburgh, PA

Occupation

Mail Clerks and Mail Machine Operators, Except Postal Service

Industry

Other Business Service Centers (including Copy Shops)

Posted

2 days ago

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