connectionGlens Falls, NY
IT Support Technician
IT Support Technician
IT Support Technician
connectionGlens Falls, NY
today
Computer Network Support SpecialistsComputer User Support SpecialistsNetwork and Computer Systems Administrators
Computer Systems Design ServicesComputer Facilities Management ServicesOther Computer Related Services
Apply for this role →Job Description:
Connection has a fantastic opportunity through our Technical Staffing division for an experienced IT Support Associate / Help Desk Technician. This role offers the opportunity to provide hands-on technical support in a professional environment while supporting hardware, software, inventory, and technology projects. Pension offered! IT Support Associate – Help Desk Technician
Key Responsibilities:
Provide professional, courteous end-user support for hardware, software, and network-related issues. Troubleshoot, repair, configure, and maintain workstations, printers, and other IT equipment. Document support requests and resolutions within the Help Desk ticketing system. Manage IT equipment and software inventory, deployments, procurement, and invoicing. Assist with technology projects, budgeting, and other IT initiatives. Collaborate with IT teams, vendors, and end users to resolve technical issues. Participate in a rotational evening and weekend on-call schedule for emergency support.
Qualifications:
Bachelor’s degree in Information Technology or a related field, or equivalent experience.6+ years of relevant IT experience. Strong troubleshooting experience with hardware and software. Basic knowledge of networking and network architectures. Excellent communication, customer service, and problem-solving skills. Ability to prioritize multiple tasks and work independently or as part of a team. Proficiency with Microsoft Office Suite. Ability to lift and move equipment weighing up to 25 pounds.\nCompany
Description:
Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.
Company Description:
Connection, a Fortune 1000 Global Solutions Provider, drives customer growth by calming the confusion of IT, guiding the connection between people and technology. The Connection brand includes Connection® Business Solutions, Connection® Enterprise Solutions, and Connection® Public Sector Solutions, which provide IT solutions and services to SMB, enterprise, and public sector markets. Connection holds hundreds of certifications with top vendors and offers expertise across multiple technology areas, delivering solutions to customers in over 174 countries.
Also on the board Same function, level within a rung
Level
Mid
Location
Glens Falls, NY
Occupation
Computer Network Support Specialists
Industry
Computer Systems Design Services
Posted
today