Collections Specialist

Key Responsibilities: Account Reconciliation: Accurately manage and reconcile accounts to ensure financial accuracy. Collection Communications: Reach out to clients through phone, email, and fax to resolve outstanding balances and negotiate payment arrangements. Customer Service: Provide exceptional service while addressing client inquiries and concerns professionally.

Communication Skills: Strong verbal and written communication abilities. Customer Focus: A commitment to delivering high-quality customer service and maintaining positive client relationships.

Negotiation Skills: Ability to effectively negotiate payment terms and resolve disputes. Technical Proficiency: Solid analytical skills with experience using computer systems for data management and communication.

Education & Experience: An Associate Degree and at least 2 years of experience in collections or customer service.

Competitive Salary: Earn between $18 and $21 per hour based on your experience and skills. Top-Ranked Staffing Agency: Work with a team recognized as the #1 staffing provider in the country and honored locally as the ‘Best Staffing Agency in the Finger Lakes’ for three consecutive years. Career Advancement: Join a reputable staffing company with opportunities for professional growth and development. At Express Employment Professionals, we're dedicated to connecting great people with great jobs. With just one application, you can explore a variety of positions and find your ideal role. Let us be your local resource for professional placement. 222 Elmira Road, Suite 2 Ithaca, NY 14850 EOE