Guest Arrival Ambassador

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you! As a Guest Arrival Ambassador, you’ll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you’ll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. Current areas of availability include Parking & Traffic Control, Toll Plaza, Turnstiles, and Tram Spieler As a Part-Time Guest Arrival Ambassador, you will: Greet and interact with guests Answer questions and resolve guest issues Advise guests on show times and attraction information Facilitate an organized guest traffic flow Perform crowd control in order to open and close location efficiently Accurately process monetary transactions Handle will call and interaction program requests Adhere to all cash handling policies and procedures Work as part of a team to increase productivity while providing excellent guest service Practice safe work habits, including the use of personal protective equipment What it takes to succeed You must be at least 16 years old Excellent communication and problem-solving skills Ability to push, pull and lift a minimum of 50 lbs. Basic computer skills with Windows/Office Flexibility in working varied shifts Ability to process POS transactions and accurately use a register Ability to walk and stand extensively Ability to work well as part of a team Ability to multitask while maintaining a positive attitude and delivering excellent guest service Ability to complete all legal, company and department training requirements Ability to work indoors and outdoors, in a variety of weather conditions