FusionPKG Technical Onsite Operations Specialist

Key Responsibilities: CM Support - OPSServe as the on-site contact for assigned contract manufacturing partners Support the Associate Manager of Operations and Logistics Manager with on-site issue resolution surrounding production, shipping/receiving, and inventory roadblocks or data discrepancies Proactively ensure contract manufacturing partners receive timely, accurate, and actionable information required to successfully execute production. This includes:

• In-person turnover of packaging and formulation samples for quotation and operational feasibility confirmation
• In-person review of final artwork files prior to component production
• Regular updates to CMs regarding packaging or artwork updates that could impact production
• Physical and digital IQC standards
• Facilitate the timely turnover of line trial specifications, as well as final fill and assembly Specifications
• Precise and accurate documentation within the FusionPKG Salesforce system of all information turnover to CMs and FusionPKG teams

CM Support - Quality & Compliance: Serve as the on-site contact for Quality Assurance, Regulatory, and R&DCollaborate with FusionPKG and CM Quality teams to ensure alignment in quality processes, required documents, and expectations. Collaborate with FusionPKG Lab and Regulatory to ensure all questions and follow ups for CM R&D Lab have been quickly and completely addressed. Partner with Quality and Manufacturing teams at both FusionPKG and CM to investigate product deviations, non-conformances, customer complaints, audit findings, and out-of-specification results. Partner with Quality teams during escalation events to minimize business disruptions and customer impact. Support change control processes involving formulations, packaging components, raw materials, manufacturing processes, and specifications. Promote a culture of quality ownership, compliance, operational excellence, and continuous improvement across the external manufacturing network.

Relationship Management: Build and maintain collaborative relationships with key stakeholders both internally and externally. Support cross-functional teams and contract manufacturers to achieve shared business objectives.