UI-UX Analyst

Primary Requirements: User-Centric Design Leadership: o Champion user-centric design principles throughout the organization. o Collaborate with cross-functional teams to ensure alignment with business goals and user needs. Usability Assessment and Optimization: o Conduct comprehensive usability assessments using various methods (user testing, heuristic evaluation, etc.). o Identify pain points in existing software products and propose enhancements. Data-Driven Decision Making: o Leverage user data and analytics to inform design choices. o Translate insights into actionable recommendations for iterative improvements. Prototyping and Interaction Design: o Create high-fidelity wireframes and prototypes that align with user expectations. o Define interaction patterns for seamless user journeys. Collaboration and Mentorship: o Mentor junior team members and provide guidance on best practices. o Collaborate with UI designers, developers, and product managers to deliver exceptional user experiences. Secondary Requirements Excellent communication skills - you have strong verbal and written interpersonal and communication skills, which are used to effectively interact with customers, collaborate with internal teams, and convey ideas and feedback Analytical skills - part of the daily role includes analyzing data, feedback, and metrics to derive meaningful insights and make data-driven decisions Customer service skills - you are experienced in placing the customer at the center of decision-making and continuously strive to exceed their expectations by staying on top of customer support and customer complaints, creating a powerful customer experience strategy Problem-solving skills - you can identify and address customer issues, resolve conflicts, and find creative solutions to pain points Adaptability - you can proactively respond to evolving customer needs, industry trends, and shifting business dynamics Emotional intelligence - a high level of emotional intelligence enables you to navigate the emotions of both customers and team members, showing empathy when needed ExperienceMinimum of 7 or more years in UI/UX analysis, with a track record of successful projects. Advanced proficiency in usability testing, user research, and interaction design. Expertise in industry-standard tools such as Sketch, Figma, or Adobe XD.Solid understanding of front-end development technologies (HTML, CSS, JavaScript).Excellent communication and presentation skills for stakeholder engagement. Candidates MUST be a US Citizen and be able to obtain a Position of Public Trust Clearance. Must not have traveled outside the US for a combined total of 6 months or more in last 5 years and have resided in the US for the last 5 years