Description: General Responsibilities
  • Greet every person who walks through the door promptly with a warm friendly welcome and smile.
  • Seat each guest at an appropriate size table and be sure each filled seat has the appropriate setting of 1 silverware wrap and 1 plate.
  • Remove extra settings if the seat is not being used and return them to there appropriate place at the server station.
  • Promptly and politely answer each phone call.
  • Take carry out orders as needed, ensure all appropriate questions are asked and promptly deliver the order to the bar.
  • Properly manage reservations for the dining room.
  • When applicable manage waitlist and properly use pagers.
  • Appropriately address each situation presented to you by supplying the answer or by directing the customer to a person who can supply the answer.
  • Recognize and thank every customer as they leave the restaurant.
Requirements
Qualifications / Job Requirements:
  • Customer service background or experience working with the public.
  • Be able to working in a standing position for long periods.
  • Be able to communicate clearly and effectively in the predominant language(s) of our guests.
  • Must have exceptional grooming habits and knowledge of the proper etiquette and service standards.
  • Must be self motivated and able to work without supervision.
  • Must be able to take direction and be willing to learn.
  • Must adhere to dress and grooming standards.

Also on the board Same function, level within a rung

Level

Entry

Location

Galesville, MD

Occupation

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Industry

Full-Service Restaurants

Posted

3 days ago

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